Defective, damaged or wrong items
If your item arrives defective, damaged, or different from what you ordered, contact us at mrchristopher81@gmail.com within 30 days of delivery with your order number and a photo of the issue. We will make it right with a refund or a replacement — your choice.
Personalised items
Our products are made to order and personalised for you, so we cannot accept change-of-mind returns or exchanges on personalised items — including items ordered with the wrong name, club name, size or colour chosen at checkout. Please double-check your personalisation text and size before ordering; the text will be printed exactly as entered.
Non-personalised items
Unused, non-personalised items may be returned within 30 days of delivery for a refund of the item price. Contact us first so we can arrange the return.
Refunds
Approved refunds are issued to the original payment method. If a replacement is sent instead, no refund is due for the replaced item.